With the Pyramid Mobile App, you have the convenient access to your accounts anytime right from your smartphone or mobile tablet. One of the key features is Mobile Check Deposit. Deposit checks directly into your account without going into a branch!
It's Simple, Convenient, and Free!
First, you need to download the Pyramid FCU Mobile Banking App. Choose your link below: for Apple or Android mobile devices.
Login to your Pyramid FCU Mobile App. From your App dashboard, click on the yellow/gold circle at the bottom of the screen to expand the menu. Then, select Deposit check and follow the on-screen instructions.
How Do I Make a Mobile Deposit?
First, you must download the Pyramid FCU Mobile App. This service is not available through a desktop (browser-based) login.
From your mobile device or tablet, login to your Mobile App and then select ‘Deposit Check.’ Follow the steps to take a photo of both sides of the paper check.
Be sure to carefully follow the instructions regarding check amount limits and proper endorsements. DO NOT destroy the paper check until you have confirmation that the deposit was accepted and credited to your account.
How Do I Endorse the Check for Mobile Deposit?
This is a very important step. You must write the words“FOR MOBILE DEPOSIT ONLY TO PYRAMID FCU” on the back of the check, as well as writing your account number and signature on the back of the check.
Some checks have a small box to check that says Mobile Depost. This is NOT a sufficient endorsement and your mobile deposit will be rejected.
Failure to include any of the above endorsements on the back of the check will result in the mobile deposit being rejected.
Is There a Limit on How Many Checks or the Amount Deposited?
The daily limit for all mobile deposits is $5,000. Single checks or multiple check deposits exceeding those limits will be rejected.
What Should I Do if my Mobile Deposit is Rejected?
DO NOT destroy the paper check.
If you receive a message that the check did not include the proper endorsement, you can correct the information and re-scan the check through the Mobile App. You can also bring the check to a branch so we can verify the deposit.
Even if your Mobile Deposit is submitted successfully, DO NOT destroy the paper check for at least 30 calendar days after the deposit posts to your account.
When are my Funds Available after a Mobile Deposit?
Just because your mobile deposit was submitted sucessfully, it doesn't mean that the money is immediately available for use.
All mobile deposits are subject to our Funds Availability policy and may not be available for 1-2 business days after deposit. Some deposits may be placed on additional holds before the funds are released. See page 17 of theMembership Agreementfor details on funds availability.
Staff is always helpful & patient. Good products available to all members.
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