Privacy Policy

What does Pyramid Federal Credit Union do with your personal information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:
• Social Security number and income
• Account balances and payment history
• Credit history and credit scores


All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Pyramid Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Pyramid Federal
Credit Union share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—
to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes—
information about your transactions and experiences



For our affiliates’ everyday business purposes—
information about your creditworthiness



For nonaffiliates to market to you



  To limit our sharing:

Call (520) 795-7950
Write to us at PO Box 12100, Tucson AZ 85732-2100
Visit us online:

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice.
When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Call(520) 795-7950 or email:


  Who we are?

Who is providing this notice?


  What we do?

How does PYRAMID FCU protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. ​​​​ 
Our employees are authorized to obtain information about you only when they need it to do their work for us.

How does PYRAMID FCU collect my personal information?

We collect your personal information, for example, when you
• Open an account or deposit money
• Pay your bills or apply for a loan
• Use your credit or debit card
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only
• sharing for affiliates’ everyday business purposes—information about your creditworthiness
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choice will apply to everyone on your account.



Companies related by common ownership or control. They can be financial and nonfinancial companies.
Pyramid Federal Credit Union does not share with affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.
We disclose to non-affiliated companies only for our everyday business purposes such as to process transactions, maintain accounts, report to credit bureaus, or as otherwise permitted by law.

Joint marketing

A formal agreement between nonaffiliated financial companies that together from time to time will market financial products or services to you.
Our joint marketing partners include insurance companies and financial service providers.

Location Information: If you use our mobile banking application on your mobile device, we may collect and process information about your actual location. We use this opt-in data to provide relevant messaging, even when the app is not open on your screen, to tailor our products and services for you, and to occasionally offer you promotions of interest. You can enable or disable access to this information at any time, through your device settings.

Zelle Privacy Policy (Mobile Banking Only):
Within our mobile banking application, we aim to elevate your user experience and ensure secure transactions. To achieve this, we request permission to access your images, contact names, emails, and phone numbers. This data is exclusively utilized for the streamlined facilitation of finding and paying trusted individuals through the Zelle feature. Specifically, it is employed to prepopulate forms when adding a Zelle contact for payment purposes. We want to emphasize that this information is treated with the utmost confidentiality, safeguarded against disclosure to any third party, and reserved solely for the intended purpose. You have full control over your privacy, with the ability to disable contact permissions for this mobile banking application at any time through the Settings feature. Your trust and privacy remain our top priorities, and we are dedicated to the responsible handling of your personal information.